U.S. Returns & Refunds Policy

Standard Return Policy

There are a few important things to keep in mind when returning a product you purchased online from Digihertz Audio (DA): 

  • You have 14 calendar days to return an item from the date you received it.

  • Only items that have been purchased directly from DA, can be returned to DA. DA products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.

  • Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it.


How to Return An Item

Ship your item back to DA

To return an item to DA, email and provide order #. Our support team will review your request, and then we will create and email you the shipping return label.   Refund will be credited back to your account once we receive the undamaged and complete packaged item from you.

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